A few days ago I tagged along with Jim when he went to deliver a red oak tree for a customer. Her grandson had already dug the hole, and the deal was that Jim was only to deliver the tree, as they were not able to pick it up at our nursery. Well, this is how Jim is: while he was explaining how to plant the tree to the homeowner, he ended up doing most of the work. No extra charge.
The only thing left for the grandson to do was to finish filling in the hole with the dirt he had removed.
Question. Have you ever gotten this kind of service from a big-box store?
Didn't think so.
Marcheta *chalk one up for the little guys!